Accessibility Statement for Benton-Franklin Health District

At Benton-Franklin Health District, we are committed to ensuring that our website and all digital services are accessible to everyone, including people with disabilities. This document describes our accessibility practices, the standards we follow, and how you can provide feedback.

Benton-Franklin Health District takes the following measures to ensure accessibility:

• Accessibility is part of our internal policies.
• Accessibility is integrated into our procurement practices.
• An accessibility officer or official has been appointed.
• Continual accessibility training is provided for employees.
• Clear accessibility targets and responsibilities exist within the organization.
• Formal accessibility quality assurance methods exist within the organization.

Conformance status

The Web Content Accessibility Guidelines (WCAG) is a set of standards that must be adhered to in order to ensure accessibility for people with disabilities. There are 3 defined levels of conformance: A, AA and AAA.

Be A User is fully conformant with WCAG 2.2 AA. This means that there are some parts of the content that do not conform to the accessibility standard.

Unresolved accessibility barriers due to budget or technical limitations (Disproportionate burden):

We are committed to making our website accessible to all users and continuously working to meet recognized accessibility standards. Our accessibility efforts are supported by WebYes, a comprehensive tool that evaluates our website against WCAG standards, ADA requirements, and European Accessibility Act (EAA) guidelines. Based on our most recent report, our site is compliant with WCAG 2.2 Level AA standards.

If any accessibility issues have been missed, we are committed to addressing them as quickly as possible.

Due to current funding limitations, accessibility improvements are being managed in-house. We are actively working to secure additional funding to support enhanced accessibility efforts, including professional review and remediation where needed.

We welcome feedback and are committed to continuous improvement to ensure equitable access for all users.

Assessment methods

Be A User assessed the accessibility of this site using the following method(s):

• Self-evaluation: The content was evaluated by your own organization or the developer of the content

Accessibility evaluation report

You can access our accessibility evaluation report at:

https://webyes-report-prod.s3.eu-west-1.amazonaws.com/b8db65d2-d1f2-42b0-b4c1-7ac98b50b143?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=AKIAW3MED3BNVHS7CCQ4%2F20260403%2Feu-west-1%2Fs3%2Faws4_request&X-Amz-Date=20260403T173304Z&X-Amz-Expires=3600&X-Amz-Signature=97b2ccd27aa7e29351aed864bdc5862e851ee386a2a00ed26c9ed8e09f26783d&X-Amz-SignedHeaders=host&x-id=GetObject

Feedback process

We welcome your feedback on the accessibility of Be A User Please contact us via one of the following methods:

Phone: 509.460.4200
E-mail: PIO@bfhd.wa.gov
Visitor Address: 7102 W. Okanogan Place
Kennewick, WA 99336
Postal Address: 7102 W. Okanogan Place
Kennewick, WA 99336
Other contact options: https://www.facebook.com/bentonfranklinhealthdistrict

We aim to respond to feedback within 5 business days.

Formal complaints

If you haven’t receive a timely or adequate response to the accessibility issue. Please raise a formal complaint to the given enforcement team:

509.460.4200